A2. You must work in partnership with patients, adapting your communication approach to take into account their particular needs and supporting patients in expressing to you what is important to them.
- Trust is an essential part of a clinical relationship and requires effective communication between osteopath and patient.
- You must care for your patients and do your best to understand their symptoms and support their health.
- You should be sensitive to the specific needs of patients and be able to select and utilise effective forms of communication, which take these into account.
- You should share accurate and relevant information with patients, and encourage them to ask questions and to take an active part in decisions about their treatment and care.
- The most appropriate treatment for patients will sometimes involve:
- referring them to another osteopath or other healthcare professional
- providing advice on self-care
- not treating them at all.